March, 2024
Towngate Blog

MEET THE SUPPLIER… In March We Introduce Jazz Richardson, Taking Care of Security Management at our Industrial Property Development Near Manchester

by Julia Ford

Meet our supplier… Jazz Richardson who is looking after security and site management on behalf of Gough & Kelly at Towngate’s industrial property development in Walkden near Manchester ….

 1. Tell us about your role in security management at Gough & Kelly, and the part you play

In my position as security and site manager, I am responsible for reporting any incidents, maintaining access and traffic control, delivering exceptional customer service to visitors, granting authorised personnel access, responding to alarms, checking for security breaches, and generally ensuring the site remains safe, secure, and operational.

2. What’s been a key highlight for your organisation, to get to where you are now?

We were delighted to extend our National Security Inspectorate (NSI) accreditation, with the Silver Certificate of Approval for specialist services, which covers the provision of labour in the security and events sector. This latest seal of approval enhances our already extensive NSI credentials across the fire and security sectors. Plus, following our annual Security Industry Authority (SIA) inspection, we maintained our position as a ‘Pacesetter’, placing us among the top 5% security companies in the UK.

3. And what’s next for your business?

Yet more growth! 2023 was a fantastic year for our organisation, with a host of fresh faces joining the team, new business contracts secured, accreditations won, and technology introduced. I’m looking forward to seeing further developments unfold in 2024, and beyond.

4. Share one word you would use to describe your industry:


5. Finish the sentence: The biggest misconception faced by our sector is…

… that we are not a necessity. In reality, without security firms, insurance premiums would spike, and properties would be more susceptible to damage, as a result of theft, fire hazards, or vandalism.

 6. What advice would you give to someone starting a career within your sector?

To show respect at all times — to customers, colleagues, and the general public. Be polite, firm, friendly, and fair. Protect your place of work like you would your home.

7. And the best piece of professional advice you were ever given?

‘Join the British Army — I listened, and it’s helped to shape my career ever since.’

 8. Which trend do you think will affect your business most over the next 12 months?

The advancement of AI technology. I believe automation will help to streamline routine tasks, freeing up human resources to focus on more complex aspects of security management. In addition, developments in facial recognition will bolster access control systems, ensuring a higher level of accuracy and reducing the likelihood of unauthorised entry.

 9. Away from work, what would be the first activity you opt for, to pass the time?

Exploring new places with both my partner and mum.

 10. And finally, if you could play a part in a TV show, what would it be and why?

‘The Equalizer’ – to protect people and help right the wrongs. I have worked in security for 41 years, so keeping others safe is hugely important to me.

To view Towngate’s Directory of Trusted Suppliers, please click here >>